Answers
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Do I need to provide you with electronic drawing files?  |
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No, you do not need to have electronic files. While they are our preference, we can initiate the drawings in-house; however, an engineering charge will apply.
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What types of files do you need for programming? |
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In most cases, we prefer that you send us DWG. or DXF. files. We have the best results if the files are coming right from AutoCAD software. There are some instances that we need 3-D files. In those cases we can accept the following: SolidWorks, SolidEdge, Rhino, and several others.
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Do you supply the material? |
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Yes we can. We can handle acquiring the material if that is something that you do not wish to bother with. We have several local suppliers that can provide us with the material you need in a timely manner. If you prefer, we can easily receive your material.
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What programming software do you use? |
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We use the latest state-of-the-art AlphaCAM Advanced 3D V6 software. This software gives us the ability to perform the most demanding tasks and cut path sequences.
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How do you handle shipping? |
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All shipping costs are the customer’s responsibility. However, we are happy to handle the scheduling of trucks, UPS and other shipping requirements. We currently ship all over the United States, so just let us know your needs and we will do our best to assist you.
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Do you have minimum quantities? |
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No, we do not. We do a fare amount of custom one-off components. We do projects from 1 to 10,000+ parts. Let us know your needs and we will do our best to achieve them.
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What are your payment terms? |
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You can supply us with credit and bank references to establish an open account. Generally we request a deposit to cover material for new customers. We currently do not accept credit cards.
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